Shipping policy

At Frontier Metrology Inc, we strive to provide our customers with a seamless and efficient shipping experience. Our shipping rates are calculated based on the distance of delivery and the volume of your purchase. Please review the following details regarding our shipping policy:

  1. Shipping Methods: We offer a variety of shipping methods to cater to your specific needs. The available options will be presented to you during the checkout process. Please note that certain shipping methods may not be available for all locations.

  2. Shipping Rate Calculation: Our shipping rates are determined by two factors: distance and volume of your purchase. The distance is calculated based on the shipping address you provide during the checkout process. The volume is determined by the dimensions and weight of the items in your order.

  3. Distance-Based Rates: The shipping rates are influenced by the distance between our fulfillment center and your shipping address. As the distance increases, the shipping cost may also increase. We utilize a reliable shipping rate calculation system to ensure accurate and fair pricing.

  4. Volume-Based Rates: The volume of your purchase is an important consideration when determining shipping rates. Larger and heavier items may incur higher shipping costs due to increased packaging and transportation requirements. The exact calculation of the volume-based rates will be performed during the checkout process.

  5. Shipping Rate Transparency: To ensure transparency, the calculated shipping rate will be clearly displayed during the checkout process. This will allow you to review and confirm the shipping cost before finalizing your order.

  6. International Shipping: For international orders, additional customs duties, taxes, and fees may apply. These charges are beyond our control and are the sole responsibility of the customer. We recommend consulting with your local customs office for more information on potential fees associated with your order.

  7. Shipping Delays: While we strive to meet the estimated delivery times, shipping delays may occur due to factors beyond our control, such as weather conditions, customs delays, or unforeseen circumstances. We appreciate your understanding and patience in such situations.

  8. Order Processing Time: Please note that order processing time is separate from the shipping time. We require a certain period to prepare your order for shipment, which may vary based on product availability and order volume. Once your order is dispatched, you will receive a confirmation email with tracking information.

  9. Shipping Address Accuracy: It is your responsibility to provide accurate and complete shipping information during the checkout process. Any errors or omissions in the provided address may result in delays or additional fees. Please double-check your shipping details before finalizing your order.

  10. Changes to Shipping Policy: We reserve the right to modify or update this shipping policy at any time. Any changes will be effective immediately upon posting the revised version on our website. We encourage you to review this policy periodically for any updates.

If you have any questions or concerns regarding our shipping policy, please feel free to contact our customer support team. We are here to assist you and ensure your satisfaction with our services.

Thank you for choosing Frontier Metrology Inc!

Frontier Metrology Inc 

(647) 273-7832

114 Bowes Rd, Unit 12

Concord, ON, L4K-1J6